We develop our marketing solutions around a unique resource you already possess — your competence. Most of the time we apply our expertise in these areas to solve your unique challenges:
- Lead generation
- Service design
- Pricing strategy
Often biggest struggles occur in three major areas: employees, profits and clients. The underlying reason — quality of business decisions.
We have developed the SCP model to help you qualify critical business decisions at your firm. Application of this model allows us to find alignment, making your practice profitable, your services valuable and your people capable to constantly deliver on your promise.
Twelve signs in favor of our custom-made marketing solutions
- Your revenue per each full-time employee (FTE) is below the market average of $165k per annum (in the US).
- You have one large client account that represents more than 25% of all of your business.
- Your gross profit margin is < 37% and net profit is < 14%.
- You are forced to change your processes to satisfy client demands more frequently than 20% of your engagements.
- You win less than 55% of project / opportunity bids.
- You can accredit more than 25% of all new business to a single individual who isn’t a principal at the firm.
- You do not share thoughts, white papers and insights on a scheduled basis. Your marketing communications are infrequent or generic.
- Referrals and word of mouth are the primary source of your new business.
- You keep using PPC ads year over year to stay busy rather than grow or get better qualified clients.
- Principals wholeheartedly believe the purpose of your firm is to make money.
- When asked casually about your firm’s mission and vision for the future your employees make confusing, vague or contradictory statements.
- Your people believe what sets your firm apart from everyone else is that: you work harder, you think strategically, you have your clients’ best interest at heart, you dive really deep into clients’ problems, you are very creative problem-solvers.
The world desperately needs more competent professionals. Our mission is to enable professional services firms do their best work for better clients who eagerly pay a price premium for deep expertise.
To continuously raise competence levels at scale we have to develop an affordable marketing framework that would allow firms of any size make prudent business decisions. Join us if you share this vision.
We think and write for professional services firms. Join other 1283 prudent decision makers.
Questions & answers▾▾▾
Our insight comes from various sources. It is an intersection of our work with clients, research data, other consultants’ insight, company financial reports, business books, white papers and marketing & management theory.
You will discover that your challenges aren’t unique thus the solutions will follow a certain path. But often the combination of individual challenges at your firm is quite unique and requires customization to our approach.
The nature of our work requires full confidentiality. We will not share any sensitive data about our clients. Firms working with us get insight into what’s possible in the marketplace and how to get there.
You will learn what top 20% and top 5% sweet spot firms have in common and what sets them apart from the rest 80% of the firms.
They will not work for organizations that will fail to be disciplined about following through with agreed steps and actions. Also we can’t assume responsibility for how these firms treat employees, handle clients or how the marketplace is going to change.
We can give you the tools and teach you how to use them but it’s up to you to decide what you will or will not do.
We will have a brief conversation some time after you submit one of the contact forms. We will then schedule a paid Diagnostics session. It will reveal what solution best fits your current challenges. Please refer to the “Process” page for more details.
Sometimes, yes. After thorough diagnostics and then at later stages of the engagement we might leave out some of the components when it makes sense.
We have to be sure you are serious about the project ahead of us. If during the diagnostics either of us determine that now is not the right time to move forward or that we’re not a great fit, we will refund you this fee.
Our Diagnostics session is a must for any meaningful strategy or worthwhile deliverables. You can expect to invest a minimum of $2,000 as a refundable fee.
We will schedule a 1-2hr call or a meeting with one of your key decision makers to go through a series of questions. This will help us identify the scope of future work and whether or not our expertise is sufficient.
If we come to a conclusion that we’re either not a great fit or we wouldn’t be able to provide value we would return this fee.
At our core we understand the value of connection between two worlds: intuition and logic, emotion and reason, artistic and industrial. We won’t give vague advice. We always assess the consequences of practical implementations: costs, feasibility, time, effort, priorities, etc.
We expect key decision makers to take part in our workshops. Normally we are looking to have co-owners, principals, marketing director and head of sales join our conversations.
We provide a structured approach — you are getting a framework. We’ll be asking questions in the same manner as you would’ve done within your company ranks, but differently — in a more structured, coherent, deliberate and unexpected ways.
We were told that we are more focused; that we had helped to stay on course without sinking into off-topic discussions. We were praised for our ability to listen, pay attention and pick important nuggets of information that were otherwise unseen, overlooked and unrecognized.