Fostering the right kind of culture
Many professional services firms that outperform their peers usually have an interesting interplay going on — between culture, profits and impact of their work. Based on the SCP model that is exactly what we want to align to encourage a healthy culture at your firm.
This module is about evaluating some of the core aspects of your firm’s current culture and advising on the steps you can take to improve. Here are some of the questions we discuss:
- What kind of people you hire?
- Who acts as a dead weight, what to do about it and when?
- Who gets promoted and why?
- How you handle salaries?
- What incentives and bonus plans you have in place?
- How do you treat employees?
- How you offset turnover costs?
- What actions are rewarded and what is penalized?
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